Networks, servers, cloud and systems: a dedicated support service, reserved for customers under contract, with answers from real engineers and everything tracked.
The service is reserved for customers with a dedicated support contract.
Through the dedicated assistance system you open your request, which becomes a tracked ticket for your company.
You get a secure link to view the conversation, reply and download attachments.
Requests are handled by priority. Customers under contract get guaranteed response times and a dedicated lane.
Priority coverage, planned interventions, monitoring and reporting. Don't have a support contract yet? Let's talk.
Dedicated support is part of LaloSpace contracts. Contact us to activate it for your company; active customers are given access to the dedicated request system.